This a template job description. You can use this as a baseline for building out your RevOps team.

Systems Administrator


As part of the Tools team, this role requires the ability to implement and provide the technology, tools, and systems needed to support business operations. You are responsible for the upkeep, configuration, and reliable operation of technical systems within the company. These systems vary from maintaining the company’s website and hosting of web properties, to implementing Sales and Marketing software, and Customer Success tracking systems. This role requires a highly technical understanding of business technologies and how to maintain them.


  • You maintain existing technologies and systems for the RevOps organization

  • You implement new technologies for the the RevOps organization

  • You ensure the consistent performance and uptime of the systems and technologies used by the company

  • You interface heavily with stakeholders in each part of the organization to ensure that their needs are being met by the systems and technologies


  • You have previous experience in systems administration

  • You have technical qualifications/certifications in systems administration activities

  • You are able to implement and maintain CRM environments like Salesforce, and marketing automation systems like HubSpot, and are familiar with implementing similar tools and technologies

  • You are able to manage large numbers of users across a variety of devices and configurations

  • You have a proven ability to understand business processes and implement systems to enable those processes

Objectives / Outcomes / Measurement

An improvement in organizational productivity:

  • Consistent availability of and access to tools and technologies

  • Seamless transitions between systems and adoption of new technologies


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You’ve learned that there are four areas of responsibility under RevOps: Operations, Enablement, Insights, and Tools.

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