17: Larysa Wood & Holly Tiessen on Customer Success
The Marketing Leap was a one-day, single-track conference held on February 29th, 2016. We brought together over 200 attendee's in the Tannery Event Centre in Kitchener, Ontario. There was amazing speakers, hipster coffee, a delicious lunch, and happy hour networking. We heard it called "the most honest (no bullshit) conference ever." Follow along to all the news with #marketingleap16
In this session, customer success experts Larysa Wood and Holly Tiessen talk to the reality that marketing never ends in a nice fireside chat. Topics cover the relationship between marketing, sales and customer success, measurement tools, and organizational culture and how it relates to customer success (or how it should be).
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