Posts tagged customer experience
The Impact of Customer Success Before The Sale

FunnelCake interviews Kia Puhm, Founder and CEO at K!A CX Consulting, on how Customer Success can impact the buyers journey before the sale.

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Holly Tiessen on Customer Success

Holly Tiessen is the chief customer officer at PostBeyond located in Toronto, Ontario. In this interview she talks about what it means to be a chief customer officer, how customer success can help bring sales and marketing together, and delivering that "wow" experience. 

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